Official Site® | Ledger.com/Start*
Begin your Ledger journey at Ledger.com/Start — the official starting point for initializing your Ledger hardware device, installing Ledger Live, and learning best practices for secure custody of crypto assets.
Why use Ledger.com/Start?
Ledger.com/Start is designed as a single, trusted landing page where new and returning users can quickly and safely set up their Ledger hardware wallet and the Ledger Live application. The page consolidates verified download links, step-by-step setup guidance, and clear security advice so you can avoid counterfeit software or malicious pages that attempt to mimic official resources.
Using the official start page is the simplest way to ensure you follow a secure on-boarding sequence: obtain your device, verify your recovery phrase practices, and understand how to add cryptocurrencies in Ledger Live.
Before you start — checklist
Before visiting Ledger.com/Start and powering on your device, check the following:
- Purchase your Ledger device from an authorized seller or directly from the official store.
- Have a secure, private place to write down your recovery phrase. Never store it digitally.
- Use a trusted computer and internet connection — avoid public Wi-Fi when initializing or transferring funds.
- Keep a pen and backup paper ready for your 24-word recovery phrase (or device-specified length).
Important: Ledger will never ask you for your recovery phrase. If any webpage, email, or support channel asks for your seed words, treat it as a phishing attempt.
Step-by-step: Using Ledger.com/Start
The official sequence on Ledger.com/Start walks you through the following core steps. Each step is short but crucial to maintaining the security of your crypto holdings.
1. Verify your device package
Check the box, tamper-evident seals, and included accessories. Ledger devices ship in secure packaging; if packaging looks opened or damaged, contact the vendor before using the unit.
2. Download Ledger Live from the official link
Ledger.com/Start provides direct, hashed download links to Ledger Live installers for Windows, macOS, Linux, iOS, and Android. After downloading, verify the checksum if one is provided on the page — an extra safety step that prevents tampered installers.
3. Initialize your device
Follow on-screen instructions to create a new device or recover an existing wallet. When creating a new wallet, your Ledger will display the seed words on its screen; write them down in order on paper. Do not take photos or store the seed electronically.
4. Install apps and add accounts
Ledger Live lets you install blockchain-specific apps on your device (e.g., Bitcoin, Ethereum). After installing the relevant app, add the corresponding account in Ledger Live and verify addresses on the device screen before sending funds.
5. Send and receive safely
Always confirm the receiving address on your hardware device display. This prevents malware on a computer from altering the address shown in the software. When sending funds, confirm transaction details on the device before approving.
Security tips & best practices
Ledger security is built on the premise that the private keys remain in the device. Maintain that security with these best practices:
- Never share your recovery phrase. Ledger will never request it.
- Keep multiple physical backups of your recovery phrase in different secure locations.
- Use a passphrase (optional advanced security) only if you understand how it affects recovery and backups.
- Regularly update Ledger Live and device firmware using official channels only.
- Consider a metal backup solution for long-term durability of your seed phrase.
If you lose your device but still have your recovery phrase, you can recover funds on another Ledger device or compatible wallet — provided the recovery phrase remains secret and intact.
Troubleshooting & help
If you encounter issues during setup, Ledger.com/Start links to official support resources and community documentation that address common problems like firmware update failures, Ledger Live connection issues, and app installation errors. Follow official guides and do not trust unverified third-party walkthroughs when you are performing sensitive operations.
Common quick fixes:
- Restart Ledger Live and reconnect the device with a known-good USB cable.
- Ensure your operating system is up to date and that Ledger drivers (if required) are installed.
- Try a different USB port or a different computer to rule out local hardware problems.
Why always start from the official page?
Attackers frequently create convincing fake pages to harvest credentials or trick users into installing malicious software. By always beginning at Ledger.com/Start, you reduce the chance of falling for scams, ensure you get the correct software, and access the latest official firmware and security notices.
Bookmark the official start page and verify the domain carefully. If in doubt, reach out to Ledger's official support channels listed on the site.